Legal documents

RemiYour Privacy on — Complete Policy on Data Collection, Use & Protection

Your personal information is a trust we take seriously. Remi never sells or rents your data — it is used solely to provide you with our services.

Last updated: January 2026 SSL Secured Published in English
Data Secured
No data sales
Never Sold to Third Parties
256-Bit Encryption
Bank-Grade Security
In your control
View and edit your information
Right to deletion
Data deletion on request

In Brief: remi keeps your data secure, never sells it to anyone, and gives you full control over your own information. This policy is written in plain, simple language — it only takes a few minutes to read.

Introduction — Why This Policy?

When you use Remi, you share certain information with us — your name, mobile number, and transaction details. Handling that information responsibly is an obligation we take seriously. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.

RemiBy using all services on , you agree to this Privacy Policy. If you have any questions, please contact our support team before proceeding.

This policy applies to: the Remi website, Android app, and all other Remi digital platforms.

What information do we collect?

2.1 Information you provide directly

  • Identity information: Full name, date of birth, national ID number (for KYC verification).
  • Contact Information: Mobile number, email address.
  • Financial information: bKash/Nagad number and transaction history.
  • Account information: Username, password (encrypted), and registration date.

2.2 Automatically Collected Information

  • Device Information: Phone model, operating system, and browser version.
  • Usage logs: Login times, pages visited, betting activity.
  • IP Address: For security verification and fraud prevention.
  • Cookie Data: Preferences, session data (see Section 6 for details).
Data Type Purpose of Collection Required?
Name & MobileAccount creation and communicationYes
Date of BirthAge Verification (18+)Yes
NID/PassportKYC Verification (Large Amounts)When Required
BKash/Nagad NumberPayment ProcessingYes
IP AddressSecurity and fraud preventionAutomatic

How is your information used?

Remi uses your data only for specific, legitimate purposes. The details are outlined below:

Account Management

Used for registration, login verification, password reset, and account security.

Payment Processing

Your financial information is used solely to process deposits and withdrawals securely.

Security and fraud prevention

Used to detect suspicious activity and protect your account and funds.

Service Improvement

To analyze usage patterns and make the platform more intuitive and enjoyable.

Customer Support

Providing our support team with the information needed to resolve your issues quickly.

Sending Notifications

Important updates, security alerts, and promotional messages.

Remi never sells or shares your information with advertisers or any commercial third party. This commitment is absolute and will never change.

Who Is Your Data Shared With?

Remi's policy is to collect the minimum data necessary and share it with as few parties as possible. Your information is never shared for any purpose beyond the following:

4.1 Payment Processors

Only the financial information necessary to process bKash, Nagad, and bank payments is shared with the relevant payment gateways. These third parties operate under their own privacy policies.

4.2 Legal obligations

We are legally required to provide information upon a valid request from the relevant authorities of the Government of Bangladesh. This is not discretionary — it is a legal obligation.

4.3 Security Providers

A limited amount of data may be shared with trusted cybersecurity partners for fraud detection and cyber protection — always in encrypted form.

What Will Never Happen: Remi never sells or rents your information to advertisers, marketing agencies, data brokers, or any other betting company.

How long is your data retained?

Remi only retains data for as long as necessary. Below are the retention periods for each type of information:

Account information For as long as your account remains active

Name, mobile number, and email are retained until your account is closed.

Transaction history 7 Years

Payment and betting records are required by law to be retained for 7 years in accordance with financial regulatory obligations.

KYC documents 5 years

Copies of your national ID and passport are retained for 5 years after account closure.

Log files and IP information 1 year

Server logs are retained for 1 year for security purposes, then automatically deleted.

Marketing Preferences Until Consent Is Withdrawn

If you wish to stop receiving promotional messages, your request will be processed within 48 hours.

Cookies & Tracking Technologies

Remi uses cookies on its website and app. Cookies are small files stored on your device that help improve your experience.

Cookie Controls

You can disable cookies through your browser settings. However, turning off essential cookies may cause some features to stop working properly — such as staying logged in. Disabling analytics and marketing cookies will not affect your experience.

Your Privacy Rights

Every remi member has the following rights over their personal information:

Right to Access Your Data

To find out what information we hold about you, submit a request to our support team. You will receive a response within 7 business days.

Right to correction

If any of your details are incorrect, you can request a correction. Keeping your information accurate is our responsibility.

Right to Erasure

After your account is closed and the legal retention period has expired, you may request that your data be deleted.

Right to Restrict Processing

You may request that we stop using your data for specific purposes — such as marketing communications.

Right to Data Portability

You can request a download of a copy of your personal data.

Right to Withdraw Consent

You may withdraw your consent to marketing communications at any time — no reason required.

To exercise these rights, support@remi-jit.comEmail us at or reach out directly via the support chat.

Technical Data Security Measures

Remi protects your data using industry-leading security technology:

  • SSL/TLS encryption: All communication between your device and our servers is secured with 256-bit SSL encryption.
  • Password Hashing: Your password is never stored in plain text — it is kept as a bcrypt hash.
  • Two-factor authentication (2FA): OTP support as an additional layer of security.
  • AI Fraud Detection: Unusual logins or transactions are detected automatically.
  • Data backup: Encrypted backups are taken regularly and stored on secure servers.

No technology can claim to be 100% secure. However, remi is continuously working to ensure the highest level of protection possible. In the event of a data breach, affected users will be notified within 72 hours.

Children's privacy

Remi strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors.

If a minor has created an account using false information and this comes to our attention — or is reported by a guardian — we will immediately suspend the account and delete all associated data.

Policy Changes & Updates

Remi may update this Privacy Policy at any time. For significant changes, you will be notified via SMS or email.

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

This Privacy Policy was last updated January 2026Updated on. For a previous version, please contact support.

Contact us

For any privacy-related questions, complaints, or requests, our dedicated Privacy Team is always available:

Live Chat
Available in Bangla 24/7
Response time
Within 48 hours
Related Policies

Read more: Terms & Conditions and Responsible Gaming Policy

Our Privacy Commitment

How remi Protects Your Data

Through a combination of technology, policy, and people, remi safeguards your privacy.

End-to-End Encryption

Every data transfer between your device and our servers is secured with 256-bit SSL encryption — the same level of protection used by banks.

Your Data — Never Sold

Your data belongs to you, not to Remi. We will never sell your personal information to any third party.

In your control

View, edit, download, or delete your data — the choice is entirely yours. Just reach out to our support team.

AI Safety Guard

Artificial intelligence monitors your account around the clock. Any unusual activity triggers an immediate alert.

Minimal Data Collection

We only collect what is strictly necessary to provide our services. Collecting unnecessary data is not something Remi does.

Transparent Policy in Plain Language

This Privacy Policy is written in plain language — no legal jargon. What you've read is exactly what we follow.

Safe Betting

Your Information Secured — Enjoy with Peace of Mind

Your privacy is our top priority at Remi. Register now and join Bangladesh's most secure betting platform.

Your data is never sold SSL Secured You're in Control 24/7 Support
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